360 Degree Feedback Process

Companies start with specific goals and values in mind, but the focus on these goals somehow get lost with time, especially at the operational level. This is because the corporate vision, mission and values tend to get diluted, in interpretation as well as implementation, down the line in bigger organizations.

Also, in today's changing and volatile world, organizations are continually looking for ways improve performance and satisfy the demands of the skateholders. Achieving this almost inevitably involves change, which then becomes the pivotal dynamic for success. For an organization to envolve the people working within it will have to adapt; and for this to be successful, they first of all need to know what it is about the way they are currently performing that needs change.

360 derajat feedback process is a method and a tool that provides each employee the opportunity to receive performance feedback from his or her supervisor and four to eight peers, reporting staff members, co workers and customers. The process allows each individual to understand how is effectiveness as an employee, co worker, or staff member is viewed by others. The most effective 360 derajat feedback processes provide feedback that is based on behaviors that other employees can see.

The feedback provides insight about the skills and behaviors desired in the organization to accomplish the missions, vision, goals and live the values of the company, the employees are working for. The feedback is firmly planted in behaviors that other employees can see. The purpose of the 360 derajat feedback is to assist each individual to understand his or her strengths and weakness, and to contribute insights into aspects of his or her work needing professional development.

360 derajat feedback process has become an indispenable tool in Team Development, Improved Customer Service, Training Needs Assessment and Personal & Organizational Performance enhancement. We at Aurora EPC, along with our expert partners design, develop and implement a 360 derajat feedback system and process for forward-looking companies operating in the high-growth sectors in Indonesia.