Operation Manager (Retail E-Commerce)


  • Achieve desirable SLA to meet the customer’s need for sales in all channel
  • Manage smooth order to cash process to avoid any overdue payment
  • Primary contact point for sales documentation and data
  • Reduce end customer complain with operational excellence implementation at the warehouse
  • Manage and achieve warehouse cost target
  • Achieve desirable inventory record accuracy
  • Lead customer care team and reducing contact ratio
  • Maintain and improve agent productivity
  • Maintain relationship with all supplier


  • Strong leadership
  • Has experience 1 – 2 years working as warehouse operations manager
  • Deep logistic knowledge. Has experience in opening new warehouse is preferable
  • Able to articulate his idea and influence other into a solid business model
  • Understand basic ecommerce business model
  • Advance Microsoft excel
  • Experience in using and develop
  • Experience in using any kind of WMS

Please send your updated CV to potential@auroraepc.com and resume@auroraepc.com or you can just click "APPLY"